A number of regional Inland Revenue front-of-house sites have recently been upgraded to improve safety and comfort for both staff and customers.
Physical separation and other security measures have been increased to create a safer environment.
The upgrades focus on improving the overall customer experience. There is now a greater emphasis on self-service, along with refreshed décor and updated branding, wayfinding, and information to make customer visits easier. Acoustics in customer interview areas have been improved to provide a more comfortable and private setting.
Additionally, the project took the opportunity to refresh and replace some furniture, helping to create a more welcoming, modern, and functional space for everyone who visits.
Pelorus is fantastic at listening to the client, understanding their business requirements and designing with budget constraints in mind. They deliver fitouts that are functional and aesthetically pleasing, yet modest. Their administration of construction contracts is proactive and pragmatic which helps to ensure the smooth running and successful outcome of every project they are involved in.
